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Most small-business owners lose 6+ hours a week to four or five recurring things. Here are the usual suspects.
An automation runs the sequence. You write the first one once.
We connect the two. The work happens while you sleep.
An AI teammate handles the routine ones. The hard ones land in your inbox with context.
We tell you, in plain English, where you're exposed and what to fix first.
Industry research, not Sidequest claims. Tap any card to read the source.
Knowledge workers spend roughly 28% of the workweek (about 11–12 hours) on email.
ThreadlyAI phishing works54%AI-generated phishing hit a 54% click-through rate in 2024–2025 testing — versus 12% for human-written.
Control DNew hires are the soft target44%Employees in their first 90 days have a 44% higher phishing click rate than tenured staff.
Control DThe same questions, on repeat40–60%Automating the top 20 customer questions handles 40–60% of incoming volume.
PylonSmall business owners spend 36% of their workweek on administrative tasks.
Time etcHalf of every workday is automatable45%Employees spend roughly 45% of their time on manual work that could be automated.
McKinsey via ConnectPointzMost SMBs are owed money$17,50056% of small businesses are owed money on unpaid invoices, averaging $17,500 each.
ClockifyThe cost of a no-show23%Average no-show rate across service industries is 23% — up to $26K/year for a small business.
AgentZapOwners working long weeks63%63% of small business owners work more than 50 hours a week — most of it operational.
SCOREFor micro-SMBs with a single server, IT downtime conservatively runs about $100,000 per hour.
MEV.comRansomware is an SMB problem88%Extortion malware shows up in 88% of SMB breach incidents — versus 39% at large orgs.
Verizon DBIR 2025Most SMBs don’t survive a breach60%60% of small businesses close within six months of a significant cyberattack.
Total AssureThree weeks dark24 daysAverage ransomware downtime is 24 days — three weeks unable to take orders or service customers.
HuntressThe MFA gap at the smallest end27%Only 27% of businesses with up to 25 employees use MFA — versus 87% at companies over 10,000.
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